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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All return requests must be initiated within 3 days of the delivery date. To be eligible for a return, items must:
Returns that do not meet these requirements may not be accepted.
To initiate a return, please contact us first at ask@mariamicha.com with your order number and reason for return.
If your return is approved, we will provide return instructions and the return shipping address.
Customers are responsible for all return shipping costs. We strongly recommend using a trackable shipping method, as Maria Micha is not responsible for returns lost in transit.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 10 working days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at ask@mariamicha.com with:
We will work with you to arrange a replacement or refund.
If you have any questions concerning our return policy, please contact us at:
ask@mariamicha.com
